A user using kerio mail server is facing a problem connecting to their account using webmail interface and the Kerio sync connector is also rejecting the passwords.

Solution:

During investigation we have found that they were blocked n the sercurity policy, To get this fixed you will have to login to Kerio Admin console then over there 1. Click on Advance option under Configuration tab click on Security policy over there you will see”unlock all accounts now” just hit it.

That’s it!

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