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Shared Plan
 

Shared plan is best suited for web hosts who have windows or linux dedicated servers and provide shared hosting and reseller hosting to their customers. We support major hosting control panels like cPanel , plesk, direct admin, lxadmin, plesk windows, helm and more…

You as a web hosting company can provide your customers with 24/7 help desk support, live chat support and your servers management is our responsibility as we do optimize the server so that the website which are hosted on the windows or linux dedicated servers loads quickly at the same time we do take care of basic security issues which arises on the server and prevent them.

Server reboots and service restart is done by the technicians manually as we do monitor your server ports that too 24x7 and take care that the website does not go down.

Highlights

Help desk support
  Unlimited ticket support
We will use your help desk for support
Escalate tickets to proper departments
   
Server optimization
  Apache
IIS
Mail servers
Database servers
Other services
   
Datacenter communication
  Contact DC for server reboots
For hardware issues if any
   
Live chat support
  Greet clients with your company name
Guide them on your website
Communicate with clients friendly
Remote server management
  Basic server administration
Server tweaks
   
Basic security
  Firewall installation
Configurations in firewall
Block brute force attacks
   
Quick response
  Acknowledge your clients on tickets quickly.
Gather information from clients to get issue resolved quickly
   
24/7 server port monitoring
  Human server monitoring
Restart services
Fix issues related to server services

There is a limit of 1000 domains per server with our shared plan.


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