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Starter Plan
 

Support facility has designed this web hosting support plan especially for starter web hosts who have their own windows and linux dedicated servers as well as VPS which they have leased from their datacenter or dedicated server provider. We support major hosting control panels like cPanel , plesk, direct admin, lxadmin, plesk windows, helm and more…

We as outsource hosting technical support service provider stand behind new web host entrepreneurs to get their web hosting business a way to success by providing them the best hosting support services which is 24x7x365.

With the starter plan, we urge to provide web hosting support in a cost effective manner and are sure that you get benefited. Support facility covers help desk support, 24x7 basic server management along with basic security with a best response time to the tickets which are placed on your help desk by your customers.

Highlights

Help desk support
  Unlimited ticket support
We will use your help desk for support
Escalate tickets to proper departments
   
Quick response
  Acknowledge your clients on tickets quickly.
Gather information from clients to get issue resolved quickly
Remote server management
  Basic server administration
Server tweaks
   
Datacenter communication
  Contact DC for server reboots
For hardware issues if any

There is a limit of 60 domains per server with our starter plan.


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